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Shipping & Returns

Shipping Policy


The product delivery is available on the territory of the European Union. For Customers from outside the European Union, the Seller asks to be contacted by e-mail to determine the possibility and cost of delivery of the Product.

The delivery of the Product to the Customer is payable, unless the Sales Contract provides otherwise. The Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Shop website in the delivery costs tab and during the Order placement, including when the Customer expreses a will to be bound by the Sales Contract.

The Seller provides the Customer with the following methods of delivery of the Product:

​​Courier parcel.

The deadline for delivery of the Product to the Customer is up to 90 Business Days, unless a shorter deadline is specified in the description of the Product or when placing the Order. In the case of Products with different delivery deadlines, the delivery deadline is the longest given deadline, which, however, can not exceed 90 Business Days. The beginning of the delivery deadline of the Product to the Customer counts as follows:

​​If the Customer chooses the method of payment by bank transfer, electronic or pay card payment - from the date of crediting the Seller's bank account or current account.

Return Policy

 Consumer who has concluded a distant contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in clause 8.8 of the Regulations in Terms & Conditions. To meet the deadline, it is enough to send a statement before its expiry. A declaration of withdrawal from the contract can be made, for example:

  1. in writing to the address: ul. Limbowa 9, 34-360 Milówka, Poland;
  2. in electronic form via e–mail to the following address:

The return of the Product – movable items (including movable items with digital elements) as part of withdrawal from the contract may be made to the following address: ul. Limbowa 9, 34-360 Milówka, Poland.

All information about Return Policy you will find in Terms & Conditions:

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